Description
Outside Sales Representative
Primarily responsible for targeting potential new accounts, cultivating a professional relationship, obtaining jobs for the purpose of providing quotations, present estimates, finalize the engagement and monitor the progress of the production run to ensure that the customer expectations and delivery dates are achieved.
RESPONSIBILITIES
- Continuously research and prospect for new potential customer opportunities utilizing a variety of prospecting methods
- Represent our company to our customers and potential customers
- Utilize social media concepts such as: Instagram, Facebook, LinkedIn and other online avenues
- Upon developing interest by the prospect, obtain paper box concept, sample of product and meet with Structural Design Department to obtain a minimum of 2 sample concepts for presentation
- Work together with the prospect to identify sample application for Test, Fit and Form functionality
- Develop accurate quotation request packages for the Estimating Department
- Prepare Estimate as required
- Review quotation packages with the President as required
- Keep the President informed on a weekly basis of sales activity including prospects and existing customer order progress, as well as any areas requiring support
- Document customer appointments on the sales call sheet and provide to the President
- Facilitate the credit application process and obtain deposit
- Together with the CSR team ensure order is processed internally
- Keep a constant dialog between yourself and the Sales Team as well as the Scheduler and other Internal Team Members to monitor the progress of new jobs from customers
- Be available for new job meeting and first time production runs
- Provide support and work towards resolution on any quality or customer concerns as identified
- Receive invoice from internal CSR and provide to customer
- Follow up with customer to ensure satisfaction
- Interact with Marketing as required to ensure prospecting is not conflicting with other Sales Representatives
Food Safety
- Adopt and display a positive approach in Food Safety issues
- Foster our company’s commitment to a high level of Food Safety, as it pertains to our products
- Understand Food Safety requirements, policies and procedures as per relevant training, which help to ensure the consistency and safety of products
- Support and develop company’s culture of Continuous Improvement in Food Safety, supported by open communication at and between all levels of company
- Bring forward any Food Safety concerns