February 27, 2023
Toronto - East, Canada
Job Type


Our customer is looking for a Production Manager for their packaging preprint division. This Management leader will be responsible for ensuring the safety, quality, and productivity of all printed products.  The ideal candidate will provide leadership to the organization, especially in the development of standard processes and procedures. The Production Manager will report to the Director of Operations.

The job title is Production Manager, however, this is more of a Plant Manager role as noted in the job description and requirements below.


  • Responsible for all plant operations, including safety, quality, and productivity
  • Participate and lead continuous improvement projects and initiatives
  • Interact with the Sales, Scheduling, Shipping, Payroll, and Accounting Departments as required
  • Develop, meet, and or exceed annual Plant & Line objectives in regards to efficiency targets and shrinkage targets
  • Identify and lead initiatives areas within the Production Operation where costs can be reduced and growth can be maximized
  • Attain and optimize Team Member performance through the management and ownership of the Performance Enhancement & Management Program (PEM)
  • Oversee the development and cross-training of Team members to maximize the flexibility and depth to meet Plant/Line Goals
  • Ensure that the Labour Costs are effectively managed by the Operation Leaders and ensure that the Attendance levels/goals are being met for the Production Hourly Team
  • Ensure quality standards are met on raw materials as well as converted products
  • Maximize productivity and efficiency by developing, monitoring, and managing appropriate processes and procedures within all aspects of the business including Raw Material storage, warehousing, and Material Handling
  • Perform "Safety Observations" to ensure specific safety rules, procedures, housekeeping, proactive accident prevention, and conscious "safety" behaviours are adhered to and enforced  if necessary
  • Ensure that the Operations Leaders and Hourly Production Team adhere to all H&S laws and regulations as required by the Occupation Health & Safety Act, WSIB, Energy Act, and any other specific act that is applicable in our workplace.  Ensure that Production and OL safety goals are communicated and met each year.
  • Encourage, empower, and motivate Operations Leaders and hourly Team members toward excellence.
  • Maintain and monitor the overtime program


  • Postgraduate degree/diploma in related business studies or Equivalent Experience
  • 5-10 years management experience in manufacturing setting, ideally with flexo printing experience
  • Proven experience in manufacturing to meet bottom line
  • Excellent communication and interpersonal skills
  • Ability to compile reports and present at meetings
  • Ability to liaise with all levels of management and employees
  • Personally involved with all events and decisions


Customer Focus - Personally demonstrates that external and internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and audits customer satisfaction with products or services.

Decision Quality - Gathers enough information to allow a pragmatic assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. Communicates the impact and implications of decisions. Completes the appropriate level of due diligence required to make a quick, accurate decision.

Drive for Results - Achieves results within established timelines. Understands and demonstrates that intentions, activities, and results are not the same. Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; consistently challenges self and others for results.

Leadership - The expectation of leadership is not reserved solely for only those who are in positions of authority, but for all employees. They demonstrate high integrity and are motivated by wanting to make a real difference to people by delivering a high-quality service for their customers and the organization. In positions of authority they: invest in development for the right people and identify and develop future leaders, and coach and provide candid feedback to others. They are visible and they model behaviours, competencies, and values expected and inspire others to undertake challenging tasks and projects.

Teamwork - Is an effective team player who adds complementary skills and contributes valuable ideas, opinions, and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Ensures the right stakeholders are informed and involved where necessary. Is ready to “roll up their sleeves” as necessary.

Think and Act like an owner - Thinks and cares about the organization like an owner. Commits to and upholds organizational values, and core behaviours even under difficult circumstances. Demonstrates a strong sense of responsibility and dedication to the success of the organization. Takes appropriate risks, holds self and others accountable for measurable, high-quality, timely, and cost-effective results, and openly raises a challenge even if others don’t.

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