SPOTLIGHT: Nicky Milner

SPOTLIGHT: Nicky Milner

Behind every great company is a team of great people. At Connecting for Results, our people are the foundation of our business, and we want you to get to know them better! In this series, we’ll be highlighting the many talents of our team members. With expertise...
Dealing with Inflation

Dealing with Inflation

Pricing and cost considerations for the new year   A thoughtful reader challenged a comment made in my May/June column, “Paper supply: Crisis or Opportunity?” We discussed price increases, with the comment that certain cost increases cannot be passed on to...
Workflow: Strategy or Technology?

Workflow: Strategy or Technology?

With September on the calendar, our minds often go towards making upgrades, enhancements, and an overall tune-up. Whether it’s process improvement, cost realignment, or improving profitability, we are looking for ways to do better in the final months of the...
Hiring challenges

Hiring challenges

We can take steps to attract talent Vacant positions affect productivity, customer satisfaction and profits. Here are some interesting hiring challenges in the industry: Young people entering the industry prefer creative or marketing roles instead of traditional...