Inside Sales Representative (JD1003)

The Company

Our client is a leading global provider of printing inks, coatings, and supplies for the packaging and graphic markets. The company emphasizes sustainability and innovation in its operations.

Position Overview

We are seeking a motivated and enthusiastic Inside Sales Representative to join our dynamic team. As an Inside Sales Representative, you will play a crucial role in driving sales growth by building strong relationships with customers, identifying new business opportunities, and delivering outstanding service.

Job Summary/Responsibilities

• Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach
• Effectively communicates with customer through multiple means (e-mail, verbal, presentations, phone, meetings).
• Acts as an advocate for the customer, acts with the customer in mind.
• Acts as a conduit between internal contacts and customer contacts
• Develops and executes account sales strategy.
• Understand the Client's buying process and where they are in the buying process.
• Uncover who is the decision maker and who are the decision influencers.
• Effective questioning skills putting sales inside the client's operating reality.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Ability to negotiate skillfully in tough situations with both internal and external groups.
• Support the RSM’s, Sales Team and Product Managers when customers provide RFP’s.
• Manage and nurture relationships with existing customers to ensure satisfaction and repeat business

Qualifications/Requirements

• 4+ years industry sales and service experience. Chemistry degree a plus.
• Technical ability required, knowledge of press operations and capabilities, raw material properties & pigments
• Solid product knowledge background for sales application – Graphic Arts
• Core selling skills include ability to prospect, develop leads, make presentations, respond to objections, consult and close.
• Strong interpersonal and communication skills.
• Strong organizational and time management abilities.
• Ability to influence buying decisions and effectively interact with all levels of personnel.
• Utilizing the Strategic Account Plan process to generate sales growth through maintenance of existing accounts, growth within current account base and new business development
• Use Salesforce effectively to track and monitor current and future customers opportunities
• Committed to value selling philosophy.
• Proficiency in both English and French would be an asset in this role.
• Ability to work independently and as part of a team.